Utility Billing
Manages utility accounts with four service types: water (metered), sewer (flat-rate), trash (flat-rate), and stormwater (flat-rate). Meter readings can be entered manually, imported in batch, or estimated from the average of the last 3 actual readings. Tiered rate schedules calculate consumption charges per tier — for each tier in order, the system computes applicable units and multiplies by the tier rate. Bills are generated in batch per billing cycle (monthly, bimonthly, or quarterly), each bill totaling base charges plus tiered consumption across all services. Service orders handle connects, disconnects, transfers, meter changes, and meter tests through a pending → scheduled → in progress → completed workflow. Bills automatically create AR invoices, and voiding a bill voids the linked AR invoice.
Key Capabilities
- 4 service types: water (metered), sewer, trash, stormwater (flat-rate)
- Tiered consumption rate calculation with configurable tier brackets
- Estimated readings from 3-month actual average when readings are missing
- Batch bill generation per billing cycle (monthly, bimonthly, quarterly)
- Service order workflow: connect, disconnect, transfer, meter change, meter test
- Automatic AR invoice creation with void-cascade to linked AR record
See Utility Billing in action
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